Twinversations Pen

Thanks for purchasing our products at twinversationspodcast.com operated by Twinversations Podcast LLC. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team. To return the item contact our team at twinversationspodcast@gmail.com.

Herein out the shipping policy for customers who make a purchase at www.twinversationspodcast.com. If you have any questions, please contact our customer service team at twinversationspodcast@gmail.com.

Shipping Options & Delivery Costs

We offer standard shipping.

Order Processing Time

Orders placed before 3 PM PST Monday through Friday are processed and dispatched the same day; all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our team on Monday or the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship items to P.O. boxes.

International Orders

International shipping is coming soon.

Tracking Your Order

Once your order has been sent, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.